Frequently Asked Questions

When will I receive my order?

Once shipped, items typically arrive in 3-5 business. A tracking ID will be sent via email as soon as your order leaves our warehouse.

 

Can I amend or cancel my order?

In order to change or cancel your order, you must notify us within 24 hours. You can contact us at Sales@FlagpoleSupplier.com

 

Can I return my order?

Unfortunately, we do not accept returns under any circumstances.

 

How do I track my order?

Tracking information will be provided via email upon shipment of your order. Typically, we ship with USPS or UPS.

 

How can I get another copy of the flagpole installation instructions?

Please email Sales@FlagpoleSupplier.com with your request and we will help answer any questions.

 

Who do I contact for general customer support?

You can always email us at Sales@FlagpoleSupplier.com with any inquiries and we will get back to you as soon as possible.